Kristen

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  • How do I change my card PIN?

    You have the ability to change your card PIN right in the app. Sign in to the app and then follow these steps: Tap on the Profile icon Tap on Card & Banking Info  Tap on Change Card PIN Enter the ...

  • How do I add my spouse or child to my account?

    During beta, accounts are set up for individual use only.  Once we are closer to launch, we’ll enable the option to add joint account holders and children, as your account type allows. In the meant...

  • How do I access my virtual card information?

    You can access your virtual card information via the app. Simply sign in and: Tap Profile Tap Card/Banking Info Tap View Card Number

  • Which ATM's can I use for free?

    You may use any ATM to withdraw money and we’ll reimburse you up to $10 a month automatically. Keep in mind that there is a $250 daily ATM withdrawal limit and a maximum withdrawal allotment of 3 p...

  • What features are available during Beta?

    We launched our beta product in early August, by invite only.  Our key features allow beta users to begin setting up and start using their Qube Money account. Keep in mind we’re in beta phase so no...

  • How do I link an account to Qube Money?

    You can link your account by following the steps below.  Sign in to the app and go to the Profile page  Tap the linked bank accounts section then tap + Add Another Account Tap Continue and then se...

  • How do I deposit funds?

    You can deposit funds into your Qube account(s) via the following options: Link your external bank account through the Qube app (Click here for more information: How do I link an account to Qube M...

  • When will I be able to download the app?

    Our  beta release, which is by invite only, began in early August and then we hope to launch to our lifetime members and early access users in mid-late fall. Sign up for early access on our website...

  • What if I can’t find my external bank account listed?

    If you can’t find your bank in the list and it doesn’t come up when you perform a search, it may not be part of Plaid’s network. Or maybe it’s in the list, but you received an error saying your acc...

  • How to contact us

    Chat with us in app or from our website at Qubemoney.com Email us at support@qubemoney.com